Сообщение #1 181
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- 09.05.2025
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Hi,
When I launch the application normally or in administrator mode, the PC shuts down. I need help,...
That's unusual and points to a system-level conflict rather than a licensing issue. A complete shutdown when launching xDecoder typically happens when antivirus software quarantines or blocks the executable, or when Windows Defender flags it as potentially unwanted.
Try this sequence:
- Add the entire xDecoder folder to your antivirus exclusion list
- If using Windows Defender, add it to exclusions via Settings → Update & Security → Windows Security → Virus & threat protection → Exclusions
- Reboot the PC
- Extract xDecoder 14.0 into a fresh folder (don't reuse an old installation directory)
- Right-click xDecoder.exe, choose Properties → Unblock (if that checkbox appears), then Apply
- Launch normally
If the shutdown still occurs, check Windows Event Viewer (eventvwr.msc) under Windows Logs → System immediately after the crash. Look for critical errors or kernel-power events around the time of the shutdown and post what you find.
What antivirus or security software are you running?